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August 10, 2017
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With the announcement of Verizon Up, a new wireless rewards program that provides users with customer incentives, first-dibs opportunities on things like VIP tickets and other exclusive deals, we thought it was time to review how reward marketing plans work.

First, the good news: Verizon Up is free!

Like their intrusive cousin the loyalty program, reward-based marketing schemes usually...

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August 4, 2017
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“These apps are brutal,” Ondrej Krehel told me during a conversation about spyware, or “spouseware” as the software is sometimes called.

“It doesn’t matter what ‘intended use’ these app developers claim in their sales pitches. They are increasingly being used by teens to spy on their love interests,” Krehel said. “It’s quite prevalent.”

Krehel is CEO and founder of LIFARS, a digital forensics...

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July 27, 2017
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When Apple announced a serious hardware flaw last week, and the critical security patch that addressed it, my first thought was perhaps arbitrary: “That exploit would work at the gym.” My next thought: what else would?

The discovery of a zero-day exploit affecting hardware—specifically a WiFi chip embedded in the main processors of Apple...

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July 15, 2017
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True or False: The time for IRS-related swindles and scams is behind us — until next tax season. If you’re still reading this, you probably guessed “false.” And yep, it’s sad but true: Those pesky swindlers are still at it.

Normally, when summer arrives with its parade of warm days and fewer demands on our attention, there is a quiet month or so when very little happens in the way of IRS-related activities (quarterly payments being the only thing you might expect on a list of tax-...

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July 14, 2017
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Pet ownership has definite upsides. You get companionship and exercise and the satisfaction of doing a good deed. Plus, people who own pets live longer. Unfortunately, pet ownership can also make you a target for phishers, scammers and identity thieves.

The Vector du Jour

With 65% of U.S. households including pets (and an estimated $60 billion in ...

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July 10, 2017
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The top site for classified ads in the U.K. conducted a study recently that should send a wave or two to this side of the Atlantic. When it comes to scams, it’s all about the bait. Gumtree found that even with the forethought that a listing was a scam, more than a third of their users would still go ahead with a transaction. As my mother would say … Actually, she’d probably just shake her head.

It doesn’t matter where they...

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June 30, 2017
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A friend of mine showed up last night at a place we sometimes meet. He looked like Red Sox pitcher Chris Sale after lobbing a game-ending home run to Aaron Judge of the Yankees. He was supposed to have been on a plane to Italy. I asked him what happened.

“We were all set to head out,” he said. “First leg: Rome. But I just canceled our tickets, like, a second ago.”

I asked why.

“Airbnb scam,” he said.

It was supposed to be the perfect trip. He and his wife have a 2...

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June 21, 2017
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Summer’s here and the time is right for getting hacked or worse, having the contents of your computer held hostage by ransomware. For a couple of carefree and extreme data-consuming months, kids everywhere will be doing whatever they want online even if you’ve tried to control them.

In other words, be very afraid.

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June 15, 2017
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Weddings require many important decisions and the wrong call can mean the difference between an unforgettable wonderful day and a day that makes you angry every time you think about it.

The often unreasonably high expectations of families and friends and at least one spouse-to-be only makes matters more fraught. With such a high level of stress, it’s only a matter of luck that mistakes don’t get made. Scam artists are counting...

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June 1, 2017
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A recent Experian study found that most people still have a lot to learn about the risk of identity theft. The majority of those surveyed felt like they were safe from identity theft, but not for the right reasons. The most popular misconception was that scammers, phishers and identity thieves only target the rich and possibly famous.

In reality, identity thieves target low-hanging fruit. To an identity thief, we’re all Kim...

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