Press Center

We continuously improve our services to the benefit of our clients and customers. Here are some recent announcements. Check back often for more cutting-edge thinking and information about CyberScout.

CyberScout Complies with EU-US Privacy Shield Framework to Support Global Companies

CyberScout Complies with EU-US Privacy Shield Framework to Support Global Companies
February 17, 2017
Expert: Anonymous

Providence, RI, and Scottsdale, AZ—February 15, 2017—CyberScout (formerly IDT911) announced today that the company has been certified as compliant with the EU-U.S. Privacy Shield framework, which provides a mechanism for transatlantic exchanges of personal data for commercial purposes between the European Union and the United States.

CyberScout is the first leading international cyber and data breach remediation company to comply with the Privacy Shield Framework. When large, global companies have data breaches that involve multi-national customer data, CyberScout provides a holistic approach to remediation with seamless international response and data center services.

Said CyberScout CEO Matt Cullina: “As an international organization, CyberScout has gone beyond the business-centric approach to privacy in the U.S., and embraced the more rigorous, consumer-centric EU standards for the treatment and transfer of personal data. Our participation in the Privacy Shield program is just the latest demonstration of our serious and longstanding commitment to protecting consumer privacy by adopting global best practices.”

Through compliance with the Privacy Shield framework, CyberScout’s privacy practices align with the European Union data protection requirements for transfers of personal information. While Privacy Shield accreditation addresses the protection of European citizen data, CyberScout will apply the same high standards to the treatment and protection of U.S. and Canadian consumer information, also.

The compliance process is rigorous. Companies that commit to Privacy Shield must adhere to seven principles that relate to privacy policies, consent mechanisms, data transfer agreements, security measures, limitations on the use of data, mechanisms to correct data, and complaint resolution. CyberScout’s privacy statement can be found on the CyberScout website here.

“CyberScout’s Privacy Shield program participation assures our clients in the U.S., Canada, Europe and beyond that their customers’ personal and private information is never at risk of being used in ways they had not considered,” said Global Privacy Officer Eduard Goodman. “The consumer, citizen or data subject stays in control of how their information can be used.”

The EU’s General Data Protection Regulation (GDPR) comes into effect in 2018, which will prompt still more stringent privacy compliance within and outside of Europe. By adopting the tighter standards encapsulated in the Privacy Shield program now, CyberScout has moved toward global operational compliance with pending EU standards.

CyberScout’s services are available to millions of consumers through leading insurance and financial companies as well as employers, including 16 of the top 20 U.S. property and casualty insurance carriers, and six of the top seven Canadian insurers. In a perilous cyber world, CyberScout sets the gold standard for identity and data defense services. In annual customer surveys, CyberScout earns 99% satisfaction ratings, year after year.

CyberScout has offices and operation centers in Providence, Rhode Island, Phoenix, Arizona, Montreal, Canada, and Galway, Ireland.

About CyberScout
As the industry leader for over 13 years, CyberScout has been setting the gold standard for identity and data defense services – from proactive protection and education to successful resolution. Formerly IDT911, CyberScout combines boots-on-the-ground experience with high-touch personal service to help commercial clients and individuals minimize risk and maximize recovery. To learn more, visit www.cyberscout.com.


Media Contact
David Heffernan

SHIFT Communications
cyberscout@shiftcomm.com

Offer 24/7 CyberScout Protection

CyberScout's partnership options help you safeguard the identity and privacy of your policyholders, customers, members and employees. Discover how a customized program can help build brand loyalty, customer retention, and quickly generate long-term recurring revenue.

Get Started