COO Sean Daly to speak about customer experience after a security incident
BAI Retail Delivery, booth 3736 – As part of its continued involvement and support of the financial services industry, CyberScout™ (CyberScout®) will speak and exhibit at this year’s BAI Retail Delivery Conference & Expo on November 12-14 in Chicago, Illinois, booth 3736. The three-day conference is the premier retail financial services event in the world, and brings together thousands of retail banking professionals annually. CyberScout is the nation’s leading consultative provider of identity and data risk management, resolution and education services.
Sean Daly, CyberScout COO, will speak alongside Everbank Vice President Mike Young, a long-term partner of CyberScout. Together, Daly and Young will talk about the rash of breaches making major headlines and their effect on a bank’s customer experience in a session titled Transforming the Customer Experience When Fraud Attacks. The presentation will take place on Thursday, November 13 at 1:30 p.m.
Daly has more than 20 years of financial experience and is currently responsible for overseeing the financial strategy and global expansion of CyberScout, most recently opening offices in Montreal and Galway, Ireland. Young has decades of financial experience and currently manages Everbank’s consumer and business banking products, as well as online and mobile banking services.
“Financial institutions have felt the brunt of mainstream breaches – Target, P.F. Chang’s, Home Depot, and others, by reissuing cards, communicating with customers of any potential fraud, and managing any financial repercussions from the exposure of credit and debit card data,” said Daly. “By offering your customers proactive and reactive identity services, you can actually turn a dire breach situation into a win for your bank by serving as an advocate and guardian, and going above and beyond for your customers.”
Each year, BAI Retail Delivery brings together the most influential group of financial services leaders in the industry, showcasing emerging technologies and innovative products, services, practices and processes that enable banks to support customers worldwide.
Visit CyberScout at booth 3736 to learn more about identity management and data risk services. For more information about BAI Retail Delivery 2014, please visit BAIRetailDelivery.com.
About CyberScout™ (CyberScout®)
Founded in 2003, CyberScout™ is the nation’s premier consultative provider of identity and data risk management, resolution and education services. The company serves more than 18.5 million households across the country and provides fraud solutions for a range of organizations, including Fortune 500 companies, the country’s largest insurance companies, employee benefit providers, banks and credit unions and membership organizations. A subsidiary of CyberScout, CyberScout Consulting™ provides information security and data privacy services to help businesses avert or respond to a data loss incident. Together, the companies provide preventative and breach response services to more than 770,000 businesses in the United States, Canada and the United Kingdom. CyberScout is the recipient of several awards, including the Stevie Award for Sales and Customer Service and the Phoenix Business Journal Tech Titan award for innovation in breach and fraud-fighting services. The company is the organizer of the Privacy XChange Forum, an annual conference that brings together high profile privacy thought leaders. For more information, please visit http://www.idt911.com, http://www.idt911consulting.com, http://www.facebook.com/idt911 and http://www.twitter.com/idt911.
BAI is the financial services industry's resource for breakthrough information and intelligence needed to innovate and stay relevant in an evolving marketplace. For more than 85 years, BAI has provided the industry with unbiased and objective education and research. BAI's offerings are as diverse as the industry, and include premier events such as BAI Retail Delivery Conference & Expo, groundbreaking research, professional learning and development programs, and in-depth editorial coverage through BAI Banking Strategies. For more information, visit http://www.bai.org.
BAI is Bank Administration Institute and BAI Center.
About BAI Retail Delivery
BAI Retail Delivery 2014 is the premier retail banking conference in the world. The event is attended by more than 3,000 financial services professionals including retail banking organizations around the globe and financial technology and business solutions providers to these financial institutions. This highly engaging, interactive event focuses on resolving key challenges and identifying new opportunities to forge new paths to profitability and growth. For more information visit: BAIRetailDelivery.com.
For more information, please contact CyberScout PR Manager Kelly Santos at email@example.com.