In the wake of its massive data breach, Anthem Inc. is warning affected customers and employees of phishing attacks, ThirdCertainty reports.
Fraudsters are preying on victims of the massive data breach by calling and emailing with offers of free credit monitoring. Their efforts are designed to encourage victims to divulge personal information. Anthem has said it will be sending breach notifications to victims by snail mail, not via email and phone.
Victims can steer clear of trouble with these phishing protection tips from CyberScout experts:
1. Be cautious when opening emails claiming to be from the breached company. Don’t provide personal, account, or financial information if it’s requested in an email or by phone.
2. Don’t open links or attachments in emails from suspicious or unknown sources. Even pictures, music and videos can contain malicious programs.
3. Change passwords for compromised accounts. Use a strong password that includes uppercase and lowercase letters as well as symbols. If you can’t remember all your passwords, use a password manager.
4. Create a separate email address for interfacing with businesses—not the same account you use for your personal or work communications. Tweak your name—use an initial or your middle name—and add a few days or months to your birth date. Never give out your actual date of birth.
5. Update security programs such as antivirus and antimalware to protect your computer. Viruses will destroy your data, and malware will steal your personal information.
6. Update third-party programs including Adobe and browsers such as Firefox, Chrome and Safari. Hackers often target third party applications with known vulnerabilities.
7. Review the spam filters in your antivirus program or Internet email provider. Make sure that you are maximizing its potential.
8. Contact a professional if you are unsure about content you have received. You’re better off asking than being at risk.
If you suspect you're a victim of identity theft or wish to proactively manage your identity, check with your insurance company, financial institution, or employee benefits provider. Many companies offer LifeStages® Identity Management Services from CyberScout for low or no cost. To learn more, visit idt911.com or call 1-888-682-5911.
Brett Montgomery is a fraud operations manager at CyberScout.