More than one million Erie homeowners customers will have access to the new services
SCOTTSDALE, Ariz. July 16, 2020 – CyberScout, a global leader in cybersecurity and identity theft resolution services, today announced it has been selected by Erie Insurance (ERIE) as its identity management and identity theft resolution services partner. Based in Erie, Pennsylvania, ERIE is a FORTUNE 500 company with more than 5,800 employees and nearly six million policies in force, including more than one million personal policy lines customers. CyberScout has provided ERIE with data breach protection and identity restoration services for commercial customers since 2013.
“CyberScout is honored to expand our relationship with Erie Insurance and have the opportunity to support more than one million Americans in protecting their identities and recovering from identity theft,” said Jennifer Leuer, chief executive officer, CyberScout. “It is especially rewarding when a current partner confirms the value of our services by expanding the relationship. Erie Insurance is trusting CyberScout to handle the identity theft protection and resolution needs of its valued customers, and we take that responsibility seriously.”
The CyberScout identity management and identity theft resolution services offerings, along with ERIE’s identity theft coverage, creates ERIE’s Identity Recovery Coverage, which is available by endorsement to both homeowner and renter customers. ERIE customers who take advantage of this enhanced Identity Theft Recovery Coverage will now benefit from identity management services, educational resources, and recovery process services including covering some expenses necessary to get life back on track.
“CyberScout has been a trusted partner for several years, protecting Erie Insurance commercial customers from risks that could have devastated our customers and their businesses,” said Brandi Bissell, product rating analytics manager. “As online risks continue to escalate and impact more consumers, we believe it is important that our customers have comprehensive identity theft protection services available to them. CyberScout’s mission to provide a personalized experience fits well with ERIE’s commitment to exceptional customer service.”
The enhanced services provide a seamless claim and resolution experience for ERIE customers—from document replacement and tax fraud resolution to help with a host of issues including compromised accounts, child identity theft, as well as guidance on basic digital protection. As part of the partnership with CyberScout, ERIE customers will receive experienced advocacy and guidance to help minimize their exposure to online risk, recover their assets and rebuild their identity.
For more information about Erie Insurance, please visit www.erieinsurance.com.
For more information on CyberScout security solutions, please visit https://cyberscout.com/en/solutions.