Subprocessor List

Entity Name Sub-Processing Activities
(A.K.A. What service they provide us)
Entity Country Instance Location
(Where data has agreed to be stored if different than entity country)
Microsoft Corporation Office 365 including:
  • Email (Outlook),
  • Calendaring (Outlook),
  • Document Creation (Word, Excel, PowerPoint, etc.)
  • Document/Project Sharing (OneDrive)
  • Internal Communication and collaboration (Teams)
U.S.A. European Union
Vonage VOIP and Telecom U.S.A. European Union (Vonage doesn’t actually store any data apart from basic configuration for users)
inContact Contact Center and Call Recording U.S.A. European Union
Amazon Web Services IaaS:
  • Servers (EC2)
  • Data storage (S3 and Glacier)
  • Database (RDS and EC2)
  • DNS (Route 53)
U.S.A. Ireland