LifeStages offers both proactive support and full-service resolution assistance to your customers 24 hours as day, seven days a week. Following are our current LifeStages service offerings—and we’re dedicated to expanding these offerings for your customers as we discover new risk factors.
Proactive Services When personal data is compromised, we help customers take protective measures, such as placing fraud alerts, to help avoid identity theft. |
Resolution We help customers recover from account takeover or identity theft with unlimited assistance to fix issues, handle notifications and provide credit and fraud monitoring for victims. |
Document Replacement We help replace lost, stolen or destroyed documents and identification and help notify government agencies and providers. |
Child ID Theft Parents can invest in their children’s futures by asking us to help protect their identities now, before they’re the victims of fraud or theft. |
Tax ID Theft With our expert guidance, we can cut through red tape and secure customer refunds after crooks steal social security numbers and file returns in their names first. |
Financial ID Fraud Customers can reach out to us to protect current and future credit from unauthorized account activity, account takeovers, and financial accounts opened in their names. |
Military Support We can protect customers’ good names when they’re defending our country. We’ll work with them or an authorized relative to place an active-duty military fraud alert. |
Medical ID Theft If criminals use personal data to commit medical fraud, we help customers heal their identities and get back on their feet. |
Travel Support We help replace your customers’ lost or stolen IDs, passports, visas and other documents no matter where they are around the globe. |
Estate Support With help from our fraud specialists, we keep the identities of deceased family members safe so fraud doesn’t come back to haunt the surviving family members. |
Break-In Recovery Customers can stop thieves in their tracks after a home, auto or boat break-in with assistance from fraud specialists to prevent the use of compromised personal data. |
Employment ID Theft Customers call us to give pink slips to criminals who build their identities, careers and Social Security credit using stolen personal information. |
Email Compromise Audit We can help customers thwart, detect and recover from email hacking. Plus, we’ll help manage identity and privacy in their electronic communications. |
Social Media Compromise Audit We help customers get smart about managing their family’s reputation on social networks. From privacy settings to social sharing, we help secure their private data online. |
Phish Assist Customers can sidestep phishing scams with our detection and recovery support when crooks try to steal their personal data, online usernames, passwords and credit card data. |
System Protection Guidance We help customers protect their devices—tablets, computers and smartphones. Our fraud specialists will provide industry-rated resources and options. |
Breach Assist We respond swiftly, confidently and correctly when companies notify customers that their data has been compromised. |
Assisted Living Support Customers can lean on us for guidance in power of attorney and legal guardianship matters, assisting with identity management and resolving fraudulent misuse. |