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Why Your Digital Transformation Initiatives Should Increase Your Strategic Focus on Your Users 


Organizations of all sizes are transforming their operations with technological advances that bring them and their users cost savings and convenience.

But for these changes to be successful, organizations must place a stronger focus on the user experience, whether those users are customers, employees or policyholders. Users now expect a higher level of privacy and protection of their identities and data, as well as resolution assistance.

In this webinar, learn how changing user expectations demand investments in technology that safeguard customers’ identities and privacy. Implementing these digital protections will help prevent cyber security incidents, as well as lead to:

  • Higher brand loyalty
  • Increased retention
  • Recurring revenue

Derek Brink, Vice President and Research Fellow, Aberdeen Group
Brian Chertok, Executive Vice President, IDT911

Offer 24/7 CyberScout Protection

CyberScout's partnership options help you safeguard the identity and privacy of your policyholders, customers, members and employees. Discover how a customized program can help build brand loyalty, customer retention, and quickly generate long-term recurring revenue.

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